Supplementary topic hub
Troubleshooting
Each troubleshooting guide starts with the most common cause and works down, so you stop as soon as the symptom clears instead of running a full reset for a cache problem.
Black Screen Error: How to Fix
Audio playing over a black screen is a decoder symptom.
No Audio / Sound Issues
Passthrough settings cause more silent streams than broken sources do.
Channels Not Loading or Unavailable
Is the source down, or is your network blocking it?
How to Clear Cache Correctly
Clear cache and clear data are not the same operation.
Android TV–Specific Problems
Missing icons, unreachable buttons and memory ceilings.
Connection / Login Issues
A wrong device clock breaks TLS and looks like a server outage.
Outdated Version Errors
Version-gate errors and how to respond without chasing a random mirror.
APK Won’t Install: How to Fix
The error message tells you which of five causes you have. Match it first, then fix it — re-downloading rarely helps.
Buffering or Lagging: How to Fix
Four possible bottlenecks, one diagnostic order. Testing a second stream first tells you whether the problem is even yours.
App Won’t Open / Won’t Launch
It installed, it will not launch. Where to look first.
App Keeps Crashing
Repeat crashes are usually memory pressure, not a broken install.